IT Support Agreement

I called TCSP because I was having trouble with a network extender and I couldn’t stand to talk with one more person at “tech support”. I called TCSP for in-person service. Felipe came to my home that afternoon and set up my Wi-Fi extender. I was THRILLED with that. He set it up and made recommendations that would give powerful internet throughout my apartment. He was prompt, professional, and knowledgeable. I now consider TCSP my IT guys.

Bridget F Organizing & Design Bridgeport, CT May 19, 2021

IT Support Agreements

Our standard support agreement provides a bundle of premium services that cover ongoing technical support (IT help desk), device monitoring and alerting, and proactive maintenance for all systems.

Note: Accommodations can be made for existing data backup, antivirus, and VPN service plans.

Not ready for a commitment? Try our hourly services.

Technical Support

Get support for computer issues immediately – no appointment necessary!

Phone, email, on-site and remote support are provided for all hardware and software technical issues as they directly relate to the daily operations of the business.

IT Managed Services

TCSP will take on the daily management and administration of business servers, storage devices, networking devices, security, and user devices. Our tools and management platform will ensure that users have a pleasant experience when using their systems. The management platform gives us an unparalleled insight into the systems; allowing us to resolve issues before they become apparent to the users. Click here to learn more about our IT Managed Services.

Here are just a few of the advantages of our IT managed services:

User Training

TCSP provides user training to you and your staff to help you stay protected. Having a staff that is security-conscious can help save you a lot of headaches – and time!


Contact

Please contact us for more information about our IT Support Agreements.